Frequently asked questions

What’s the difference between counselling and psychotherapy?

counselling often looks at behavioural problems and looks for new ways to think about issues so that individuals can work toward better outcomes. Psychotherapy is often needed to look at traumatic issues from the past that are affecting your thinking and behaviour in the present. It can often be a longer process than counselling, which seeks to find practical solutions for current issues.

What types of problems can counselling and psychotherapy help?

Counselling sessions can help with a variety of problems, such as relationships issues, getting over the loss of a loved one, adjusting to divorce, substance abuse problems and issues related to anger and anxiety. Psychotherapy can assist individuals in overcoming problems in their pasts, dealing with trauma or managing mental health conditions. Both counselling and psychotherapy are used to help people deal with a variety of issues that cause problems in their lives.

How can I begin the process?

Contact us to schedule an appointment. You do not have to know what level of counselling you need. When you meet with a counsellor you can discuss your needs and the level of treatment can be determined at that time. Be prepared to offer times of day you are available to meet with a counsellor so that appointments can be scheduled regularly.

How often will I attend sessions?

Generally, counselling sessions are scheduled at weekly intervals. This regularity allows individuals to delve into problems deeply so that results can be seen in normal life quickly. Some individuals prefer to attend less frequently, or more frequently, and this is usually determined on an individual basis.

How long are counselling sessions?

Sessions generally run 50 to 60 minutes.

How long will I need to attend counselling?

The length needed to address problems depends on each individual and their needs. Some individuals prefer to keep their plan open-ended. Other people prefer a well-defined plan of weeks or months. Your therapist can advise you on your particular needs.

Are sessions completely confidential?

In counselling and psychotherapy, your privacy is protected. However, some legal and ethical issues may be involved, such as in dealing with a child or minor that may involve other agencies. Your therapist will explain confidentiality to you when you meet for the first time.

How much does counselling and psychotherapy cost?

How will I know my counselor or therapist is properly qualified?

Your counsellor or therapist can discuss their qualifications for your care with you. All of our counsellors have received thorough training and are associated with professional organisations. View the therapist online bio to see their qualifications.

Can I cancel a session if I need to?

You should anticipate problems in scheduling your sessions and try to give 24 to 48 hour’s notice if you cannot attend.